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Kosh

Support

Contact us for help with your account, connected devices, or training plan.

Email jehan@kosh.run for a personal reply within one business day.

Common questions

How do I delete my account?

In the app, go to Settings → Privacy → Delete account. This permanently removes your plan, workout logs, and any connected wearable data.

How do I connect Garmin or another watch?

Direct watch connections through Terra have ended. On iPhone, supported workouts can reach Kosh through Apple Health after you set up sharing. You do not need to type in each eligible new workout.

  1. In Garmin Connect, open More → Settings → Connect Apps (sometimes called Connected Apps) → Apple Health → Connect with Apple Health. Choose the categories to share, then tap Allow.
  2. In Kosh, turn on Settings → Connections → Apple Health and allow Workouts and running distance. Other details are optional.
  3. Sync your watch while Garmin Connect stays open in the foreground. When it finishes, return to Kosh and check for workouts.

To review permissions, open Health → your profile → Apps and Services, then Connect or Kosh. For other watches, look for Apple Health sharing in the companion app. Not all providers share the same data.

Garmin’s initial history may cover only the past two weeks. GPS routes, HRV, Body Battery and stress are not shared; workout heart-rate detail is limited. Splits and other details may therefore be unavailable. Manual logging remains available when a source cannot share a workout.

Garmin’s official Apple Health instructions

How do I connect WHOOP recovery?

In Kosh, open Settings → Connections → WHOOP and sign in to authorize recovery and sleep sharing. You can disconnect from the same screen. This connection is separate from Apple Health workout imports.

My App Store says Open. Where is the update?

The App Store offers only released versions. A development or TestFlight build may be newer than the public app. Open your App Store account’s updates to check; automatic updates follow your iPhone settings.

If you see an old Terra connection error, use the Apple Health steps above. Turning off a VPN will not restore the retired connection.

What if my plan is too hard or too easy?

Record your effort after each workout. Kosh uses these ratings to adjust your training paces and volume. If sessions unexpectedly disappear, contact support before rebuilding the plan so your completed activities and intended schedule can be preserved.

How do I report a bug?

Email jehan@kosh.run with a description of the issue and a screenshot, if available. Include your iOS version and whether it happened after an update.

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